Linksys WRT54G2 Wireless-G Broadband Router

Product Details

Product Reviews

(2 stars) - Award Winning tech support tried to rip me off
The router is basically working fine with my Thinkpad X60 (running XP) and fit PC2 (running Ubuntu).

The reason that I am going to give this product an 2 star review is that the tech support wasn't able to help me install the router and tried their best to take over my computer and charge me additional fee (I refused).

I tried to followed the instruction to install the router. Since there is a sticker on the ports of the router saying that you have to install the software first, I installed the software without connecting the router. It stuck at checking connection page and saying there's some problem with wireless adapter. After tried several things out and not able to get it working, I decided to call Sisco's "Award Winning Tech Support".

The first thing made me uncomfortable is they ask your name(full name), phone number and e-mail. I was not cautious enough so I give out my phone number but not e-mail address. They won't inform you providing those information are optional until you decide not to tell. I wonder those personal information has anything to do with installing the router.

Than the tech support kept asking me to spend around 9 dollar to have someone take over my computer and take a look at it. She kept saying that is the best way to resolve my problem.

I have been using "Log me in" to access my office computer at home and I know what it's like to have some one remote access your computer. They can do whatever they want, including lock up your screen, keyboard and mouse. Therefore I turned down her offer and ask if she able to advice via phone. She still insist on the "remote plan". I told her I rather try to install again by myself and end up the conversation.

After I tried to connect the router to the network while installing the software, everything works out fine. I am glad I didn't pay 9 dollar for doing this.

Thank you award winning tech support for wasting me 20 minutes!

(I am not complaining about individual tech support but whoever wrote their SOP)

(3 stars) - My Linksys G router review
The router is a good basic router overall. The only downside I have with it, is that it keeps hanging up and I have to unplug it to reset it. My laptop will suddenly lose its internet connection until I reset the router.

(5 stars) - Long time, Finally got
I have been wanting to get this thing for a long time. Fianlly got it, shipping was fast and it was REALLY easy to install (I am not a computer person, but it gave step by step instructions). I needed this thing for my Wii, DSi and laptop, so it was something I needed badely since I always needed to leave the house to get Wi-Fi, since I had cable. Overall, I think this is really great and if you dont have Wi-Fi and needed it, this would be a really good option.

(5 stars) - LINKSYS WIRELESS ROUTER
I needed tech help for my previous Linksys wireless router and my warranty for free help expired. Linksys wanted $39.95 to help me and give me a 6 month extension on the warranty. I was able to purchase a new Linksys wireless router from Amazon for under $50 and get the 1 year warranty with tech support that came with it.

(5 stars) - Linksys Won Me Over!
I had originally bought a Netgear router, and had nothing but problems with it. After about 6 months of working/not working/contact Netgear (in India)/working/not working, I finally had a tech friend take it home & test it out. Turned out it was toast. Since my communications with Netgear were less than satisfying, I decided to try this Linksys. I originally had some issues getting it installed, but I logged in to Linksys's chat support and a tech (who seemed to speak perfect English & had a name such as "Jason") talked me through the setup process. After that, perfect! It's been running our home network now for many months, and has only once needed to be reset. I highly recommend this product!

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