| Soleus Air CFM-40 E 40-Pint Dehumidifier with Humidistat |
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Product Details
The first portable dehumidifier on the market, weighing less than half that of other models. It has built-in wheels and a carrying handle, allowing it to be transported with little effort. With 40 pint large capacity front removable water bucket.
Product Reviews
 (1 stars) - Run away, and run fast
These things are not good!
Had one go bad - had it replaced - it happens - no big deal.
Then I purchased another so now I have two.
Both have leaked/overflowed on multiple occasions - totally inconsistent - will work fine for weeks and then one day - puddle (or worse). When it first happened I thought it was just a fluke or someone bumped it - not the case as it's happened multiple times with both machines.
Look for something else - not worth it.
 (3 stars) - It doesn't stop running when it's full!
Hi, this dehumidifier was great at the beginning. But now if it gets full, it'll just keep running instead of turning itself off. And it gets a big puddle of water on the basement floor which defeats the very purpose for me getting it.
Am I doing something wrong?
 (2 stars) - What customer service???
I purchased on of these and the humidistat died after a month. The thing would only run on continues. I emailed them 3 times from their support page and called them 4 times just to get voice mail. No return calls or email.... I will NEVER buy their junk again.
(2 stars) - "Disposable" dehumidifier
This product does all of the positive things that other reviewers mention: it's quiet and lowers the humidity of my basement. It doesn't last beyond about 12 to 14 months though. I have now used 3 Soleus dehumidifiers and they have all stopped working after about 8 to 14 months. The one that stopped working under warranty (less than 12 months) was replaced by Soleus after I had to ship it back to California for them to service. If you do decide to purchase this product save your box in case you have to ship it back to Soleus (and be ready for a significant shipping charge).
It takes about 5 to 10 calls to reach a live person from Soleus' customer service. I asked their customer service about a specific "possible cause" in their manual on why my unit is not working. Their manual says that the intake duct or discharge duct might be obstructed but they can't tell how I can access either. Ultimately, their solution is to "buy a new one" if your dehumidifier is not under warranty because they don't sell parts except for the bucket that collects water and they can't recommend how you might troubleshoot it.
Pro's: quiet; lowers humidity when it's working
Cons: useless customer service and you have to throw it away after about a year
(1 stars) - Will not buy again
I bought one of these, CFM40, and used it less than 2years and it stopped working. I first noticed there was a problem when there was water all around it on the floor. I removed the back cover thinking the drain hole was plugged up but then noticed the coils had frozen over and also encased a small sensor/controls circuit board mounted behind the filter. Of course the circuit board was shorted out and rusted up. Called the company for a replacement board and was willing to pay for it but their reply was "we do not carry any internal parts". So I am dead in the water after less than 2 years of use. Of course warranty was only for 1 year. Product is great and runs well but will not last long. Will never but Soleus again.
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